tk999 bd's commitment to responsible gaming
Entertainment is at its best when it is kept in check. We want every member to play consciously, safely, and within their means — because gaming is for enjoyment, not stress.
Safe Gaming Pledge
Set your limits, take breaks, and do not hesitate to ask for help — we are always here.
What responsible gaming is and why it matters
Awareness is the most important tool for keeping gaming enjoyable.
Gaming — for entertainment only
Online casino and betting is primarily a form of entertainment. tk999 bd believes that when every member plays with clear limits and with awareness, the experience remains positive and enjoyable. However, when gaming becomes a habit and creates financial or mental pressure, it can turn into a problem.
Under our Terms and Conditions, no one under 18 may create an account or play on this platform — but to state it more strictly: the minimum age for our service in Bangladesh is 21. We follow the age verification process rigorously and reserve the right to suspend any account where a violation is found.
Responsible gaming means deciding in advance how much time and money you will spend, not placing larger bets after a loss to recover what you lost, and not treating gaming as a source of income. On our About Us page you can learn how we put member protection first.
Remember
- Gaming is for entertainment, not income
- Only bet money you can afford to lose
- Do not try to recover losses by placing bigger bets
- Do not play under the influence of alcohol or other substances
- Take regular breaks while playing
- Talk openly with family or friends about your gaming
Our Protection Tools
Stay in control yourself — these tools are built for you.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is in place, depositing beyond that amount will not be possible.
Time Limit
Set a maximum duration for each gaming session. When the set time is up, you will receive an automatic alert.
Self-Exclusion
You can temporarily close your account for a set period — from one week up to six months. You will not be able to log in during this time.
Bet Limit
Set a maximum amount for a single bet. Before placing a large bet, check it against your budget.
Transaction History
View your deposit, withdrawal, and betting history at any time. This helps you understand your own spending patterns.
Break Feature
Whenever you feel you need a break, you can temporarily pause your account for anywhere from 24 hours to seven days.
Warning signs of problem gaming
If you notice these signs, it is time to be cautious.
Behavioural Signs
- Repeatedly placing larger bets to try to recover lost money
- Hiding your gaming from family or friends
- Spending more time gaming at the expense of work, studies, or family responsibilities
- Wanting to stop gaming but being unable to — finding yourself caught in the same cycle repeatedly
- Taking loans or money from family to fund your gaming
Mental and Financial Signs
- Feeling restless, irritable, or anxious when you cannot play
- Betting with money set aside for monthly expenses
- Becoming short-tempered after losing and arguing with people at home
- Being unable to focus on sleep, eating, or normal daily activities
- Telling yourself or your family "this is the last time" — yet being unable to stop
If any one of these signs applies to you, it is a signal that you need support. Do not feel alone in this situation — the tk999 bd support team, your family, and professional counsellors are always there for you. Visit our FAQ page for more answers about responsible gaming.
Where to get help
Asking for help is a sign of strength, not weakness.
tk999 bd Live Chat
Contact our live chat support at any time of the day. Service is available in both Bengali and English. Our trained representatives will help you with self-exclusion or setting limits.
Email Support
Contact us directly by email: [email protected] — write to us about your issue or concern and we will respond as soon as possible. You can also submit a request to close or pause your account by email.
Family and Loved Ones
Talk openly with your family. Support from the people close to you plays the biggest role in changing a problematic habit. Family members are also welcome to contact us directly.
Professional Counsellors
If you feel the problem is getting deeper, seek help from a mental health professional. In Bangladesh, the National Institute of Mental Health (NIMH) and various non-governmental organisations provide support for behavioural addictions.
Self-Help Methods
Keep a gaming diary — how long you played, how much you spent, how you felt. This information builds awareness of your own habits and motivates change.
Our commitment to your protection
tk999 bd believes responsible gaming is a right, not an obligation. We are committed to giving every member a safe, bounded, and aware gaming environment.
21+ Age LimitDetailed Guidelines
Budget Planning
Set aside a separate budget each month for gaming — only money allocated for entertainment, not household expenses or savings. Once that budget is used up, do not play again that month. The deposit limit tool at tk999 bd directly helps you stick to this budget.
Remember, you can deposit a minimum of ৳500 via bKash, Nagad, Rocket, Upay, or bank transfer. Start with small amounts and stay within your means.
Time Management
Before you start playing, ask yourself — how long will I play? Set an alarm on your phone for that time. Never let gaming cut into meal times, time with family, or sleep. Take at least one or two days off from gaming each week.
Under our Privacy Policy, your session data is kept secure and is not shared with any third party — so your gaming information remains completely private.
Protecting Minors
No one under 21 may use tk999 bd. If there are children or teenagers in your home, keep your device password-protected and never share your login details. Always log out of your account. We reserve the right to suspend any account where suspicious activity is detected.